CoA+A Unit Specific Team

Step 1 – Go to Applications > open PCClient 

Step 2 - Once this pops up, click on Details 

Step 3 – Log into PaperCut with your NinerNet Credentials

Once you’ve successfully logged in, your homepage should look like this: 

Step 4 -- Click on the tab labeled Recent Print Jobs

Step 5 -- Click Request Refund for your specific print job

Step 6 – Fill out request form. Make sure to include reason for refund in the comment section and  select if you want a full refund or a partial refund (you can do a partial refund if you choose to keep  certain pages of your print) 

Step 7 – Submit request & ask the Print lab student to review and 

refund your pending request if  possible.